Thriving families. Brighter futures.

Housing Navigator

Hours: Mon-Thurs 10am-7pm, flex Friday

JOB SUMMARY:

Provide client advocacy, case management, linkage to stable housing and all other supportive services as needed for residents pending discharge and alumni.

ESSENTIAL JOB DUTIES:

  1. Conduct screening interviews, complete housing assessment documentation and coordinate housing exit plan for all program participants.
  2. Identify appropriate permanent housing options for clients, such as, subsidized housing Section 8, Shelter Plus Care, VASH, permanent supportive housing, affordable and market rate housing, and other housing opportunities.
  3. Assist clients with housing applications, complete supportive and subsidized housing paperwork, survey rental market for affordable housing, and advocate for clients with prospective landlords.
  4. Assess clients’ legal, financial, social, medical, and psychological needs as related to their housing search.
  5. Work cooperatively and cohesively with CES Matcher, CES Coordination Team and Outreach Teams throughout Service Planning Area 4 (Metro Los Angeles)
  6. Provide social work case management and navigation services designed to assist clients and their families obtain stability.
  7. Provide transportation to clients as needed
  8. Mediate conflicts between clients and property management and/or private landlords to promote a smooth match-to-lease-up process
  9. Maintain a current, thorough knowledge of Housing Resources and various subsidy types inclusive of Permanent Supportive Housing providers in our community
  10. Advocate on behalf of clients to law enforcement, government agencies, social service agencies, educational institutions, medical and legal professionals, and others to ensure equitable access to housing
  11. Establish and maintain effective working relationships with HACLA, HACOLA, DHS, DMH, and other community housing resource providers
  12. Coordinate alumni events and opportunities for alumni to network and build community
  13. Maintain client related data tracking systems, including case notes
  14. Prepare case-related reports including outcomes, successes and challenges.
  15. Complete follow-up and retention services, and provide back-up documentation in client file.
  16. Outreach to community, business owners, realtors, landlords, housing developers and other service providers to identify new and existing opportunities and build strong relationships to better assist clients in accessing resources, employment, supportive services, and housing opportunities.
  17. Network with other agencies, coalitions, and local community meetings.
  18. Provide crisis intervention to residents and develop safety plans to assist residents with making safe choices.
  19. Assist during emergency situations.  Direct emergency response personnel, residents and staff.  Assist with evacuating the building if necessary.

 

QUALIFICATIONS:

  1. Bachelor’s Degree in a related field or Master’s Degree in a Behavioral Science or Human Service.
  2. 2-4 years’ experience working in housing navigation or a similar field. Experience with transition-aged youth is preferred.
  3. Bilingual in Spanish/English is preferred.
  4. Knowledge of HUD guidelines as they relate to client housing resource eligibility.
  5. Knowledge of social service providers and programs, and of local and federal government benefits and entitlements.
  6. Able to work in a high tolerance Harm Reduction model with Members who have multiple barriers.
  7. Must posses and maintain a valid California Driver’s License and a driving record acceptable to the agency’s insurance carrier.
  8. Highly motivated self-starter, with proven ability to develop creative solutions.
  9. Demonstrate ability to coordinate multiple projects simultaneously in a high-pressure, fast paced and time sensitive environment.
  10. Physical ability to perform Pro-ACT, administer first aid/CPR and operate an Agency motor vehicle.
  11. St. Anne’s values the dignity and worth of every person we serve. Employees are expected to support children’s emotional and social development by encouraging understanding of others and promoting positive self-concepts. All employees must have the ability to treat those served by our agency in a caring and respectful manner, mindful of individual differences and cultural, ethnic, and socioeconomic diversity.

 

HOW TO APPLY

Internal Candidates (who have been in their current position for at least six months) may submit a Transfer Request Form to Human Resources. When applying for a position, please indicate the title and your salary history.

Standard Mail
St. Anne’s – Human Resources
155 N. Occidental Blvd.
Los Angeles, CA 90026
Fax: (213) 385-1533

Via email: resume@stannes.org

You may send your resume as a part of the body of your e-mail or attach it as a Microsoft Word document or PDF file.

Once a resume or application is submitted to St. Anne’s it is screened and processed. PLEASE DO NOT CALL to inquire about the status of your resume. If you are deemed a good fit for any of our current openings, we will contact you for an interview.

Please note, St. Anne’s conducts a physical, including tuberculosis and drug screen; fingerprinting and background check which includes Child Abuse Index, FBI and Department of Justice, as well as reference checks.

Thank you for your interest in St. Anne’s!

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