Thriving families. Brighter futures.

Assistant Director, Residential Clinical Services

Hours: 

Monday 7-4, Tuesday-Thursday 10-7, flex Fri Rotating 7-3pm/9-5pm

JOB SUMMARY:

Under the supervision of the Director, Residential Clinical Services, the Assistant Director assists with managing clinical services and therapeutic behavioral services within the Residential Treatment Program/Short-Term Residential Therapeutic Program (STRTP), as well as general oversight of the Residential Treatment Program.  The Assistant Director develops and maintains clinical service components with the Director and is responsible for the supervision of therapists and therapeutic behavioral services coaches. Responsible for facility management duties.

 ESSENTIAL JOB DUTIES:

  • Provide direct supervision to the clinical staff including therapists and therapeutic behavioral services coaches
  • Participate in interviewing, hiring, and training of residential clinical services staff.
  • Create and facilitate staff development activities.
    • Develop and maintain program policies and procedures in accordance with licensing and contract guidelines.
    • Ensure that new Therapeutic Behavioral Services referrals are assessed and service delivery begins in a timely manner
    • Attend DMH TBS Quarterly Meetings
    • Create and facilitate implementation plans to manage transitions within the program.
    • Oversee program operations and facility management issues.
    • Assist the Director in managing the program revenue and budget, with close attention in ensuring that clinical staff meet service provision targets.
    • Maintain collaborative working relationships with county and state governing entities as well as community partners.
    • Represent St. Anne’s through membership in various workgroups/committees addressing issues pertaining to our resident population.
    • Review complaints made by children or their authorized representative(s) and deciding upon the action to be taken to handle complaint.
    • Provide counseling in collaboration with the treatment team aimed at preparing the resident to analyze and better understand her situation.
    • Provide counseling in collaboration with the treatment team in an effort to resolve the difficulties with resident that led to the need for placement.
    • Provide counseling in collaboration with the treatment team to help the resident understand the reason for placement and to handle associated emotional problems.
    • Observe and interact with staff, children, and other individuals, as necessary, to ensure the quality of care for children and program services.
    • Administer discipline and setting of limits for behavior for residents.
    • Assess residents and family context in collaboration with the treatment team to identify changing needs.
    • Provide administrative oversight in ensuring that assessments, needs and service plans, transitional independent living plans, and client treatment plans are completed timely and accurately.
    • Provide administrative oversight in ensuring that there is a clinical loop between the Child and Family Team, assessment, case planning, development of needs and service plans, transitional independent living plans, client treatment plan, and the provision of clinical services, including interventions and treatment strategies.
    • Ensure adherence to internal reporting protocol as well reporting protocol as required by county and state governing entities.
    • Model appropriate crisis communication and de-escalation techniques for staff.
    • Model a trauma informed treatment approach for staff in working with our residents.
    • Monitor and address staff performance issues and facilitate performance counseling when necessary.
    • Collaborate with other program areas in managing crisis situations that occur throughout the agency.
    • Provide 24-hour availability and crisis intervention on an as needed, or regularly scheduled basis which may include weekends and evenings.
    • Assist treatment providing staff in maintaining fidelity to evidenced-based practices, as required.
    • Review and sign DMH paperwork and documentation completed by treatment providing staff for Quality Assurance and appropriate clinical documentation.
    • Facilitate team meetings to promote collaboration, and communication related to quality client care, and program management.
    • Ensure accuracy in work and that all deadline expectations are met.
    • Assist Director in tracking and compiling performance and quality improvement outcomes and indicators.
    • Assist Director in maintaining client charts to ensure appropriate documentation and assists with ongoing quality improvement.
    • Maintain regular, consistent, and timely attendance.
    • Maintain up-to-date knowledge regarding clinical, legal and ethical issues pertaining to MFT/LCSW licensure and client care.
    • Meet ongoing requirements for MFT/LCSW licensure
    • Maintain confidentiality as required by licensing, HIPAA, and other regulatory agencies.
    • Complete, review and submit Special Incident Reports (SIRs) on I-Track system.
    • Able to exercise “Reasonable Prudent Parent” rights in relation to residents’ treatment program.
  • QUALIFICATIONS:
    • Master’s Degree in Social Work, Counseling or Psychology is required.
    • Registered with the BBS.
    • Experience in residential treatment or work with adolescents preferred.
    • Must possess and maintain a valid California Driver’s License and a driving record.
    • DMH experience preferred.
    • Ability to perform Professional Assault Crisis Training (Pro-ACT) restraint, administer acceptable to the agency’s insurance carrier.
    • Physical first aid/CPR and operate an Agency motor vehicle.
    • Ability to receive and implement constructive feedback.
    • St. Anne’s values the dignity and worth of every person we serve. Employees are expected to support children’s emotional and social development by encouraging understanding of others and promoting positive self-concepts. All employees must have the ability to treat those served by our agency in a caring and respectful manner, mindful of individual differences and cultural, ethnic, and socioeconomic diversity.
    • As providers of social services, St. Anne’s employees work with clients dealing with complex emotional and mental health issues, many of whom are facing significant personal crises on a daily basis.  Employees must remain aware of any personal emotions, transference, and/or countertransference that may hinder the ability to remain professional.  As such, employees are expected to maintain composure during all interactions and crisis situations, implement a self-care plan, and utilize crisis communication to deescalate client crisis and prevent any serious bodily injury or harm.

HOW TO APPLY

Internal Candidates (who have been in their current position for at least six months) may submit a Transfer Request Form to Human Resources.

Standard Mail
St. Anne’s – Human Resources
155 N. Occidental Blvd.
Los Angeles, CA 90026
Fax: (213) 385-1533

Via email: resume@stannes.org

You may send your resume as a part of the body of your e-mail or attach it as a Microsoft Word document or PDF file.

Once a resume or application is submitted to St. Anne’s it is screened and processed. PLEASE DO NOT CALL to inquire about the status of your resume. If you are deemed a good fit for any of our current openings, we will contact you for an interview.

Please note, St. Anne’s conducts a physical, including tuberculosis and drug screen; fingerprinting and background check which includes Child Abuse Index, FBI and Department of Justice, as well as reference checks.

Thank you for your interest in St. Anne’s!

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