Thriving families. Brighter futures.

Case Manager/Family Advocate

Schedule: Mon-Thurs 1pm-10pm, flex Sun 11am-7pm

JOB SUMMARY:

Maintain a healthy, therapeutic, and safe environment for all program participants, and work with program participants to develop the skills necessary for independent living. Family Advocate is responsible for providing coordinated Case Management and Supportive Services for pregnant and parenting non-minor dependents. The Family Advocate will deliver services on-site to program participants housed in our Transitional Housing Placement Program for Non- Minor Dependents (THPP-NMD). The Family Advocate will also help link program participants to services that include but are not limited to life skills workshops, money management, educational attainment, access to health services, counseling, job training, and placement opportunities.

 

ESSENTIAL JOB DUTIES:

1.    Develop a self-sufficiency/case plan with each program participant that describes objectives, action steps, timeframes, and supportive services necessary to achieve the objectives.

 

  • Assist program participants with the implementation of the self-sufficiency/case plan and discharge plan by meeting formally once a week with each program participant in their home and informally as often as necessary.
  • Continuously assess residents to identify changing needs and modify their self-sufficiency/case plan and staff interventions as necessary.
  • Appropriately document the program participant’s activities and program participation in the weekly home visits forms.
  • Complete Quarterly Reports and related documents and collaborate with County Social Workers in assessing program participants’ needs and in the development of their Transitional Independent Living Plan (TILP)

 

6.    Research mainstream/supportive services and facilitate each program participant’s engagement in appropriate services according to their self-sufficiency plan.

7.    Provide crisis intervention to program participants and develop safety plans to assist program participants with making safe choices.

8.  Conduct Program Informational/Orientations for program applicants as needed.

9.    Orient new intakes to the program, including completing documentation.

10.    Complete daily apartment checks, common area checks, and submit work orders to maintain apartment and facility safety.

11.    Facilitate and assist with groups such as life skills workshops.

12.  Assist with the operations of the lobby when necessary.

13.  Assist during emergency situations.  Direct emergency response personnel, residents and staff.  Assist with evacuating the building if necessary.

 QUALIFICATIONS:

 

  • Bachelor’s Degree in a Behavioral Science and a minimum two years of full-time experience working with transition-aged youth.
  • Bilingual in Spanish/English is preferred not required.
  • Must possess and maintain a valid California Driver’s License and a driving record acceptable to the agency’s insurance carrier.
  • St. Anne’s values the dignity and worth of every person we serve. Employees are expected to support children’s emotional and social development by encouraging understanding of others and promoting positive self-concepts. All employees must have the ability to treat those served by our agency in a caring and respectful manner, mindful of individual differences and cultural, ethnic, and socioeconomic diversity.
  • As providers of social services, St. Anne’s employees work with clients dealing with complex emotional and mental health issues, many of whom are facing significant personal crises on a daily basis.  Employees must remain aware of any personal emotions, transference, and/or countertransference that may hinder the ability to remain professional.  As such, employees are expected to maintain composure during all interactions and crisis situations, implement a self-care plan, and utilize crisis communication to deescalate client crisis and prevent any serious bodily injury or harm.

 

 

HOW TO APPLY

Internal Candidates (who have been in their current position for at least six months) may submit a Transfer Request Form to Human Resources.

Standard Mail
St. Anne’s – Human Resources
155 N. Occidental Blvd.
Los Angeles, CA 90026
Fax: (213) 385-1533

Via email: resume@stannes.org

You may send your resume as a part of the body of your e-mail or attach it as a Microsoft Word document or PDF file.

Once a resume or application is submitted to St. Anne’s it is screened and processed. PLEASE DO NOT CALL to inquire about the status of your resume. If you are deemed a good fit for any of our current openings, we will contact you for an interview.

Please note, St. Anne’s conducts a physical, including tuberculosis and drug screen; fingerprinting and background check which includes Child Abuse Index, FBI and Department of Justice, as well as reference checks.

Thank you for your interest in St. Anne’s!

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