Thriving families. Brighter futures.

Family Advocate/Case Manager

Hours: Tues-Fri 1pm-10pm, flex Sat 11am-7pm

JOB SUMMARY:

Maintain a healthy, therapeutic, and safe environment for all residents. Work with residents to develop the skills necessary for independent living.

 

ESSENTIAL JOB DUTIES:

  1. Develop a self-sufficiency plan with each resident that describes objectives, action steps, timeframes, and supportive services necessary.
  2. Assist residents with the implementation of the self-sufficiency and discharge plan by meeting formally once a week with each resident in their home and informally as often as necessary.
  3. Continuously assess residents to identify changing needs and modify their self-sufficiency plan and staff interventions as necessary.
  4. Appropriately document the resident’s activities and program participation.
  5. Research mainstream/supportive services and facilitate each resident’s participation in appropriate services according to their self-sufficiency plan.
  6. Provide crisis intervention to residents and develop safety plans to assist residents with making safe choices.

SECONDARY JOB DUTIES:

  1. Operate as the Facility Manager after regular business hours.
  2. Conduct Program Orientations for program applicants as needed.
  3. Orient new intakes to the program, including completing documentation.
  4. Complete daily apartment checks, common area checks, and submit work orders to maintain apartment and facility safety.
  5. Facilitate and assist with groups such as life skills workshops.
  6. Assist with the operations of the lobby when necessary.
  7. Assist during emergency situations. Direct emergency response personnel, residents and staff. Assist with evacuating the building if necessary.

QUALIFICATIONS:

  1. Bachelor’s Degree in a Behavioral Science and a minimum two years of full-time experience working with transition-aged youth, or a Master’s Degree in a Behavioral Science or Human Service.
  2. Bilingual in Spanish/English required.
  3. Must possess and maintain a valid California Driver’s License and a driving record acceptable to the agency’s insurance carrier.
  4. St. Anne’s values the dignity and worth of every person we serve. Employees are expected to support children’s emotional and social development by encouraging understanding of others and promoting positive self-concepts. All employees must have the ability to treat those served by our agency in a caring and respectful manner, mindful of individual differences and cultural, ethnic, and socioeconomic diversity.
  5. As providers of social services, St. Anne’s employees work with clients dealing with complex emotional and mental health issues, many of whom are facing significant personal crises on a daily basis. Employees must remain aware of any personal emotions, transference, and/or countertransference that may hinder the ability to remain professional.       As such, employees are expected to maintain composure during all interactions and crisis situations, implement a self-care plan, and utilize crisis communication to deescalate client crisis and prevent any serious bodily injury or harm.

 

HOW TO APPLY

Internal Candidates (who have been in their current position for at least six months) may submit a Transfer Request Form to Human Resources.

Standard Mail
St. Anne’s – Human Resources
155 N. Occidental Blvd.
Los Angeles, CA 90026
Fax: (213) 385-1533

Via email: resume@stannes.org

You may send your resume as a part of the body of your e-mail or attach it as a Microsoft Word document or PDF file.

Once a resume or application is submitted to St. Anne’s it is screened and processed. PLEASE DO NOT CALL to inquire about the status of your resume. If you are deemed a good fit for any of our current openings, we will contact you for an interview.

Please note, St. Anne’s conducts a physical, including tuberculosis and drug screen; fingerprinting and background check which includes Child Abuse Index, FBI and Department of Justice, as well as reference checks.

Thank you for your interest in St. Anne’s!

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