Thriving families. Brighter futures.

Family & Community Engagement Manager

Hours M-Thurs 8-5, flex Friday 8-4

JOB SUMMARY: Provide professional expertise in parent, family and community engagement, working in cooperation with all other content areas (ERSEA, State, Disabilities, Health, Mental Health, and Nutrition) in order to provide support, training and compliance monitoring. The Family and Community Engagement Manager provides support to direct service staff in the content areas of family and community engagement, community resources and collaborations, support service delivery, training and mentoring, monitoring and reporting, and providing best practices in working with families.


Family and Community Engagement Services

  1. Develop, updated and inform families and staff about community resources and referrals.
  2. Conduct staff and parenting training on Family Community Engagement.
  3. Encourage, promote and support father and male engagement.
  4. Support Family Service Advocates with identification of high needs families as identified through the family partnership process.
  5. Support with the planning, promoting, and provision of parenting activities throughout the year.
  6. Develop and update written policies and procedures for Family and Community Engagement.
  7. Attend interagency, organizational and committee meetings as appropriate.
  8. Collaborate with outside agencies to advocate for the needs of families.
  9. Support direct service staff in the area of documentation and proper use of the child and family database.


Support Services

  1. Support families in the application and enrollment process as needed.
  2. Collaborate with ERSEA to promote regular attendance and meet enrollment requirements.
  3. Collaborate with Health Specialist to monitor health requirements and provide follow up support to staff to meet health deadlines.
  4. Collaborate with Nutrition Specialist to support the enrollment of clients into the CACFP program and implementation of nutrition services.
  5. Collaborate with Disabilities and Mental Health Specialist to train Family Service Advocates on the flagging of children, and referral process.
  6. Provide guidance and support to Center Managers to promote family engagement at the sites.
  7. Participate in MDT meetings as deemed necessary.

Training and Support

  1. Responsible to plan/provide training to ECE staff, parents, and volunteers on Family Community Engagement.
  2. Plan and provide monthly trainings to Family Service Advocates to address the implementation of services and current practices to meet FCE compliance.
  3. Train and provide support to staff around issues related to child abuse, domestic violence, follow-up on family health/wellness and diversity issues.
  4. Hold reflective supervision with staff to address progress, strengths, and challenges.
  5. Promote continuous improvement and quality assurance efforts by providing one on one coaching and mentoring, providing training/presentations to large and small groups, by being aware of and able to articulate Head Start Performance Standards, LACOE FCE GIM, and by maintaining an awareness of community resources.
  6. Collaborate with community organizations, content specialists, and/or other departments to collect and disseminate additional information, and to arrange ancillary training and services.
  7. Utilize data to determine training needs.


Compliance and Monitoring

  1. Ongoing monitoring, agency collaboration and tracking family services.
  2. Prepare monthly family services updates for governing bodies.
  3. Participate in annual audit as necessary.
  4. Monitor to ensure compliance related to family services (Family Partnership Process, Family Goals, Identified Needs and Referrals),
  5. Participate in a leadership role in the agency’s annual self-assessment.
  6. Ensure the FCE Department maintains active and accurate file records and data in a confidential manner.
  7. Provide annual Program Information Report (PIR).
  8. Design and deliver training to staff, community partners and parents on database documentation, and topics related to Family Community Engagement regulations, policies and procedures.
  9. Ensure that health follow ups and screenings requirements are met in accordance with time lines in policies and procedures.
  10. Contribute resources and assist with keeping electronic databases updated with current community resources.

Community Partnerships

  1. Effective communication between all program staff in order to facilitate services to families.
  2. Work in partnership with community stakeholders to promote St. Anne’s ECE programs.
  3. Links the program with outside, community partners that support the ECE department.
  4. Attend community meetings as needed to promote the program.


  1. Bachelor’s Degree in Family Administration Services or related area, combined with a minimum of two years of professional level experience in specialty areas preferably in a social service environment
  2. Professional expertise in specialty areas of Family Services.
  3. Requires knowledge and experience in data collection and information processes and systems along with knowledge of policy and procedure compliance.
  4. Advance computer literacy including: database management, spreadsheet, word processing, internet, email.
  5. Excellent communication skills: written and verbal.
  6. Excellent diagnostic and problem solving skills.
  7. Experience in training and training development for small and large groups.
  8. Experience is supervision of staff.
  9. Knowledge of Head Start Performance Standards, California Department of Education Program Requirements.
  10. Comply with other background checks as required by the Agency and/or DCFS licensing.
  11. Valid California driver’s license and current automobile insurance. Must have good driving record.



Internal Candidates (who have been in their current position for at least six months) may submit a Transfer Request Form to Human Resources.

Standard Mail
St. Anne’s – Human Resources
155 N. Occidental Blvd.
Los Angeles, CA 90026
Fax: (213) 385-1533

Via email:

You may send your resume as a part of the body of your e-mail or attach it as a Microsoft Word document or PDF file.

Once a resume or application is submitted to St. Anne’s it is screened and processed. PLEASE DO NOT CALL to inquire about the status of your resume. If you are deemed a good fit for any of our current openings, we will contact you for an interview.

Please note, St. Anne’s conducts a physical, including tuberculosis and drug screen; fingerprinting and background check which includes Child Abuse Index, FBI and Department of Justice, as well as reference checks.

Thank you for your interest in St. Anne’s!


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