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(213) 381-2931


Schedule: Monday – Thursday 10am – 7pm, Flex Friday 10am – 6pm
Annual Salary: $102,699.00
Location: Main Campus
Family Based Program (FBS) offers both a Sign-On Incentive and a Retention Incentive that ranges between $750-$1500 based on annual salary/pay.


Responsible for the overall functioning of the Family Based Services department.  Develops and maintain program components.  Develops assessment tools to track performance of program components; modify program as necessary. Provides staff development.


  • Provide direct supervision to program administrators and/or coordinators.
  • Participate in interviewing, hiring, and training of staff.
  • Create and facilitate staff training and development activities.
  • Develop and maintain program policies and procedures in accordance with licensing and contract guidelines.
  • Create and facilitate implementation plans to manage transitions within the program.
  • Oversee program operations and facility management issues.
  • Assist in the formulation of the program budgets. 
  • Manage the program revenues and budgets.
  • Interviews, supervises and evaluates personnel in the department.
  • Implements and oversees compliance with all areas of St. Anne’s DMH contract.
  • Maintain consistent supervision to set goals for performance and deadlines, organize workflow, ensure staff understand their job duties, to problem solve any issues that arise, oversee consistent productivity expectations are being met, and provide constructive feedback and coaching.
  • Participates in the formulation and evaluation of policies and procedures.
  • Collaborate with other contractors regarding coordination of services.
  • Ensure program staff are responding to families’ and clients’ identified needs and provide support as needed.
  • Develops, implements and evaluates treatment services for clients enrolled in services ensuring that program staff assist families and clients with development of family-centered, help-giver skills and the evaluation of contributions to positive outcomes for children and families.
  • Maintain and support after-hours crisis of families (as reported by staff) by carrying a St. Anne’s on-call cell phone.
  • Ensure program staff assist families and clients in the incorporation of informal supports, natural family helpers, and other community resources. 
  • Attends and participates in Executive Provider meetings, Wraparound Provider Meetings and Quality Assurance meetings with DMH and/or other contract holders.
  • Provides case consultation and support to staff, assisting them in working most effectively with their clients.
  • Maintain confidentiality as required by licensing, HIPAA, and other regulatory agencies.
  • Follow states and agency laws regarding child abuse reporting.
  • Completes Lanterman Petris Short (LPS) certification and enters LPS rotation.
  • Develop and maintain relationships with community partner organizations for resources that benefit our participants, agency and the community.
  • Provides oversight of program appropriate donations, completing annual completion and submission of applications, surveys and reports, as needed.



  • Participate in mandatory trainings, in-services and meetings.
  • Participate in the Performance and Quality Improvement (PQI) of the agency.
  • Embodies and practices the tenets of our agency Justice, Diversity, Equity, and Inclusion (JDEI) initiative philosophies.
  • Maintains consistent and regular attendance
  • Other duties as assigned.


  • Master’s Degree in Social Work, Counseling or Psychology is required.  LCSW or licensed MFT or license eligible preferred.
  • Active registration or licensure with California BBS is required.
  • Minimum of three (3) years experience working in an intensive mental health program is required.
  • Experience in working with Department of Children and Family Services or Department of Probation’s Family Preservation or Wraparound Programs.
  • Previous supervisory and budget development and monitoring experience highly preferred.
  • Must posses and maintain a valid California Driver’s License and a driving record acceptable to the agency’s insurance carrier.
  • Physical ability to perform Pro-Act, administer first aid/CPR and operate an Agency motor vehicle.
  • Ability to independently use a computer and the ability to learn necessary computer programs.
  • Good oral, written and organizational skills.
  • Ability to receive and implement constructive feedback.
  • St. Anne’s values the dignity and worth of every person we serve. Employees are expected to support children’s emotional and social development by encouraging understanding of others and promoting positive self-concepts. All employees must have the ability to treat those served by our agency in a caring and respectful manner, mindful of individual differences and cultural, ethnic, and socioeconomic diversity.
  • As providers of social services, St. Anne’s employees work with clients dealing with complex emotional and mental health issues, many of whom are facing significant personal crises on a daily basis.  Employees must remain aware of any personal emotions, transference, and/or countertransference that may hinder the ability to remain professional.  As such, employees are expected to maintain composure during all interactions and crisis situations, implement a self-care plan, and utilize crisis communication to deescalate client crisis and prevent any serious bodily injury or harm.


  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: While performing the duties of this job, the employee is frequently required to walk, use hands to finger, handle, or feel objects, tools, or controls, and talk or hear. The employee is often required to stand and sit; reach with hands and arms; and stoop, kneel, crouch, or crawl.
  • The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.


Internal Candidates (who have been in their current position for at least six months) may submit a Transfer Request Form to Human Resources.

Standard Mail

St. Anne’s Family Services – Human Resources
155 N. Occidental Blvd.
Los Angeles, CA 90026
Fax: (213) 385-1533

Via email:

You may send your resume as a part of the body of your e-mail or attach it as a Microsoft Word document or PDF file.

Once a resume or application is submitted to St. Anne’s it is screened and processed. PLEASE DO NOT CALL to inquire about the status of your resume. If you are deemed a good fit for any of our current openings, we will contact you for an interview.

Please note, St. Anne’s conducts a physical, including tuberculosis and drug screen; fingerprinting and background check which includes Child Abuse Index, FBI and Department of Justice, as well as reference checks.

Thank you for your interest in St. Anne’s!